PRIVACY POLICY

About the Privacy Policy

This policy outlines how Amkeu Ltd handles your personal information. This includes when and why it is collected, used and disclosed, and how it is protected.

If you have any questions you will find our contact details at the end of this policy. Details on how to update or access your personal information, or how to make a complaint, are also included.

This policy may be liable to change. Please check this page from time to time to ensure that you are informed of any changes. The policy was last updated on the 27 Sept 2019.

The privacy policy applies whenever you use the website https://eatnooro.com/ owned by Amkeu Ltd.

How and what type of data do we collect?

Personal information you give to us: This is information about you that you have provided by entering information via our websites, our social media pages or when corresponding with us via phone, email or otherwise. The information is provided voluntarily. The information that you give us and why we process that information includes the following:

  • Subscription information – Information about you which relates to your account with us. This information may include your name, your email address and your mobile number. We will process this data to maintain your subscription with us, to provide our services to you, to communicate with you and to back up our database. The reason we process this data is to ensure the proper administration of your subscription and our business and, where you have entered into a contract with us, for the purposes of fulfilling our contract with you.
  • Registration Information – Information you provide when you participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our website. The information you give us may include your name, address, email address, phone number. You would be able to register via social media account (Facebook, Google). We will process this data so we can deal with your registration, or other communications or applications, or to address your query or concern. The reason we process this data is to ensure the proper administration of your registration and our business.
  • Payment Information – Information you provide when you order products from our e-commerce site. This information may include your name and contact information, payment details, billing and delivery addresses, information on the order. We will process that information so we can correspond with you. The reason why we collect this data is to ensure the payment has been processed correctly and we have all the correct details to deliver the product.
  • Communication Data – If you communicate with us, we may process the information contained in your communication. This information may include your name and contact information, the content of your communication and any metadata our website generates where you communicate with us using the contact form available on our website. We will process that information so we can correspond with you and keep records of such correspondence. The reason we are processing this data is to ensure the proper administration of our business (our legitimate interest).

Personal information we collect about you

We may automatically collect the following personal information: our web servers collect and store as standard details of your browser and operating system, the website from which you visit our website, the pages that you browse on our website, and the date of your visit. For security reasons (to identify attacks on our website) the Internet protocol (IP) address that is assigned to you by your internet service is also collected. Some of this information is collected using cookies – please see Cookies in Section 9.2 for further information. We may also collect other personal information that you allow to be shared as part of your public profile on a third party social network.

Personal information we may receive from other sources

We may obtain certain personal information about you from sources outside of our business. These may include other third-party companies; the personal information that is received is listed in the paragraphs above. 

Data storage and protection

Any personal information that you provide is stored within a secure and encrypted database server.

Your rights to keep, update and delete information

You have the right to request a copy of the personal information that we hold about you. To make a request, please email or write to us at hello@eatnooro.com. You do not have to pay us a fee to access your personal information unless we believe your access request is unfounded, repetitive or excessive. In this case, we may charge you a reasonable fee to access your personal information or we may decide not to comply with your request. We will notify you if this is the case.

The accuracy of your information is important to us and we are continually developing ways in which to make it easier for you to review and amend the personal information that we retain. In the meantime, if you change your name or address/email address, or you find that any of the information that we hold about you is incorrect or out of date, please let us know by contacting us via email hello@eatnooro.com.

You may withdraw your consent as the legal basis for processing your personal information at any time. To do this, please contact us via the details provided at the end of this policy. You can use our unsubscribe tool to withdraw your consent to receiving any direct marketing that you previously opted-in for. If you withdraw your consent, our use of your personal data prior to your withdrawal remains lawful.

You may object to us using your personal data. We will temporarily stop processing your personal information in line with your objection request until we have investigated the matter further, except for the purposes for which we are sure we can continue to process your personal information. If we agree that your objection is justified, in accordance with your rights under the data protection laws, we will permanently cease using your information for those purposes. If we do not agree, we will provide you with our justification as to why we are under obligation to continue using your data.

We will automatically comply with your request if you object to us using your personal data for direct marketing purposes. Please use our unsubscribe tool if you would like to do so.

You have the right to ask for your personal information to be removed from our systems. You can do this by emailing or writing to us at hello@eatnooro.com.

You may ask us to stop or limit the processing of your personal data in the following situations:

  • Where you believe we are unlawfully using your personal data,
  • You have objected to our use of your personal data and have a pending investigation, or you require us to retain your data in connection with legal proceedings.

Social plugins

We use the social plugins of popular social networks like Facebook, Instagram and Twitter. When you visit our website these buttons are deactivated by default. This means that you do not need to intervene in order to stop your personal data being sent to the respective social networks. To use these buttons you must activate them by clicking on them. They will remain active until you deactivate them or you delete your cookies. Please view Cookies in Section 9.2 for further information regarding our use of cookies.

After activation, the server of the respective social network establishes a direct link. The contents of the social plugins button are then transmitted from the social network directly to your browser and are then incorporated in our website. Following activation, the social network can retrieve data independently of whether you interact with the button or not. A social network cannot assign a visit to any websites that are operated by our other group companies unless, and until, you activate the respective button.

If you are a member of a social network and you do not wish it to combine the data that has been retrieved from your visit to our websites with your personal membership data of that social network, you must log out from the social network before activating the buttons. We have no influence over the range of data that is collected by social networks via their buttons. The information on the purpose and extent of the collected data can be found in the data use policies of the relevant social networks.

Marketing and research

In order to send you marketing information directly from us via email, we will collect your marketing preferences. We will only send you marketing information and communications if you have consented to receive such information directly from us.

With your consent, we may contact you with targeted advertising delivered online through social media and platforms that are operated by other companies, by using your personal data. Unless you object, we may use your personal information to customise and improve the relevance of direct marketing to you.

We will only share your personal information with selected third parties so that they can contact you with product and service marketing information, where you have consented to us doing this. If your personal information is shared, the relevant third party’s privacy policy will apply to their processing of your personal data, not ours. You can opt-out of receiving marketing from a third party, at any time by directly contacting the relevant third party.

Occasionally, we may request that you refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us.

Sometimes we may contact you for market research purposes, for example about a survey. You can opt-out from being contacted in this way by unsubscribing from our email marketing list.

Use of cookies

When you visit our website, we may send you one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser and help Amkeu Ltd enhance your navigation through the website and enable you to get the best out of your visit. 
The cookies we use on our website store information about the time of visits, pages viewed, time spent at our website, and the websites you visited just before and just after our website.

What cookies do we use (as categorised by the International Chamber of Commerce (UK)):

  • Analytical cookies –These cookies allow us, in conjunction with our web server’s log files, to recognise and count the number of visitors and to see how visitors move around our website. They provide aggregated information about the number of visits to our website and which parts of our website are most popular. This helps us gather feedback to improve the way our website works and better serve our users and members. For example, by ensuring that users are finding what they are looking for easily. We use Google Analytics to carry out the analytical functions on our website.
  • Functionality cookies – These are cookies used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These cookies will remain on your device’s browser until you choose to clear them. If you disable these cookies, you will need to re-enter your user details each time you visit our website. We will also no longer be able to personalise the content on our website to your preferences, so you may receive information which is not relevant to your locality, or receive pricing information in a currency which is not your own.
  • Targeting cookies including third-party cookies and cookies used for advertising purposes – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with carefully selected third parties for the same purposes. These cookies help us to determine the effectiveness of our marketing activity. If you go on a web page on our website that contains embedded content, for example from YouTube, you may be sent cookies from these third party websites. We don’t control these cookies so please check the relevant third party’s website for information about how they use cookies. These cookies are likely to be analytical/performance cookies or targeting cookies. If you do not want these cookies to apply to you, you can disable them.

How you can control the cookies on your browser

  • Deleting/rejecting cookies – You are able to adjust your device’s browser settings to accept or reject all specific cookies. You can also change your settings so that you are notified every time a cookie is presented to your device. You can change the settings on your device so that all cookies on your device are deleted and no further cookies are permitted on your device. If you do this, your ability to use our website may be affected and you may not find our website as easy to navigate as it was with the cookies in place.
  • Disabling cookies – If you disable cookies on your browser settings, you will restrict the cookies that we use to manage our website and this will have an impact on how our website operates.
  • Restricting/blocking cookies – If you want to restrict or block the cookies that are placed on your web browser, you can do this through your web browser settings, by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

 

By using the website https://eatnooro.com/, you are agreeing to the use of cookies as described.

Changes to the Privacy Policy

By using our website, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice, so make sure you check back occasionally. If we change our Privacy Policy, we will publish those changes on this page. We recommend that you regularly check for changes and that you review this Policy when visiting our website. If you do not agree with any aspect of the updated policy, you must notify us promptly and cease using our services. For any questions and concerns about use or disclosure of your personal information, please send us an email at hello@eatnooro.com.